(4.3 / 5)1213+ Ratings

TeamSnap Reviews

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Overall Rating

4.3
4 Reviews
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About TeamSnap

Teamsnap.com is a comprehensive platform designed for the management of sports teams and organizations. It offers a variety of features such as team chat, scheduling, assignments, and payment collection. The service is tailored to fit the needs of coaches, players, and sports administrators, providing tools for last-minute alerts, real-time game sharing, and world-class youth sports training. Teamsnap.com supports a club and league management app that simplifies communication and organization, making it the go-to solution for over 25 million users and 19,000 sports organizations. The platform also caters to marketers, sponsors, and agencies looking to connect with an active audience in the sports community.

TeamSnap Pros & Cons

Pros of TeamSnap:

  • Ease of Use: TeamSnap is intuitive and easy to use, making it accessible to anyone.
  • Scheduling and Calendar Syncing: It syncs calendars and makes scheduling practices and games easy.
  • Communication: It facilitates easy communication among team members, including parents and coaches.
  • Photo Sharing: Users can share game day pictures and comments, enhancing team engagement.
  • Robust Features: It supports over 100 sports and activities, keeping all team details in one place.
  • Cost-Effective: While it has a price tag, it is often less expensive per team per season, especially when organizations cover the costs.

Cons of TeamSnap:

  • Notification Overload: Some users find the notifications can be overwhelming, especially on devices like Apple watches.
  • Limited Free Features: Some features are only available in the paid version, which can be a drawback for low-budget teams.
  • Technical Issues: There have been reports of site crashes and difficulties with payment processing.
  • Limited Refund Policy: Users have experienced issues with refunds, especially if they stop using the service mid-year.

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TeamSnap Customer Reviews (4)

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Alan Bernardi
Alan Bernardi
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Feb 13, 2023
João Araujo
João Araujo
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Feb 10, 2023
Sumner Chassé
Sumner Chassé
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Feb 8, 2023
Klaudia Kaufmann
Klaudia Kaufmann
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Feb 8, 2023

TeamSnap Customer’s Q&A

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TeamSnap Features and Benefits

Key Features and Benefits of TeamSnap:

  1. Communication:

    • Messaging: Real-time chat for last-minute alerts, sharing photos, and coordinating activities.
    • Unified Messaging: Allows messaging across past and current seasons with sender identification for heightened security.
  2. Scheduling:

    • Event Alerts: Alerts users to upcoming events and syncs with mapping apps for directions.
    • Multi-Season View: Simplifies season creation and archiving processes.
  3. Member Management:

    • Member Availability Tracker: Allows players to alert coaches to their availability months in advance, ensuring no game is forfeited.
    • Streamlined Member Management: Operates multiple tabs (Members, Directory) for member management, centralizing participant data.
  4. Financial Management:

    • Payment Tracking: Manages and collects team fees, membership expenses, lessons, club dues, and venue fees. Members can pay directly within the app.
    • Refined Financial Management: Offers multiple deposit accounts under each program, providing extensive financial reporting and exports with additional filtering options.
  5. Assignments and Tasks:

    • Assignments: Manages volunteer tasks, such as assigning carpools, staffing merchandise tables, or planning team events.
  6. Team Store:

    • Custom Team Store: Allows teams to create a versatile shopping experience for gear and apparel, enabling fundraising through the store.
  7. Live Game Experience:

    • TeamSnap Live: Allows family members to share the live game experience with the entire team, including setting the game clock, keeping score, and posting play-by-plays.
  8. Organizational Framework:

    • Enhanced Organizational Framework: Introduces programs and seasons, simplifying complex divisional hierarchies.
    • Advanced Permissions and Staff Management: Provides a dedicated staff management tab with enhanced roles and permissions to fortify financial data security.
  9. Registration Experience:

    • Improved Registration Experience: Creates registration forms at the organization level, impacting program and registration group management.
  10. Centralized Communication:

    • Unified Messaging: Allows unified messaging across past and current seasons with sender identification for heightened security.

These features collectively help streamline team management, enhance communication, and improve financial and organizational efficiency.

TeamSnap Pricing

TeamSnap offers several pricing plans to cater to different team sizes and needs. Here are the key details:

  • Free Plan: Available for small teams with up to 15 members per roster. It includes basic features like tracking availability and using reminders.
  • Basic Plan: $9.99 per month or $69.99 per year per team. It includes 500MB storage per team and allows up to 30 members per roster.
  • Premium Plan: $13.99 per month or $99.99 per year per team. It includes 2GB storage per team and allows up to 40 members per roster.
  • Ultra Plan: $17.99 per month or $129.99 per year per team. It includes unlimited storage per team and allows unlimited members per roster.
  • For Business Plan: Contact TeamSnap for add-on pricing, which includes features like centralized team management and more advanced tools.

Additionally, TeamSnap offers a free 21-day trial with no credit card information needed.

About Teamsnap.com Payment Method?

TeamSnap.com supports various payment methods for its services. Users can make payments through credit cards or ACH (Automated Clearing House), which allows direct bank drafts. For registrations, TeamSnap offers the flexibility of installment payments, with the option to select the frequency and number of installments. Additionally, TeamSnap has integrated Apple Pay for quick and convenient transactions. For those preferring offline transactions, cash or check payments are also accepted. The platform ensures that setting up and managing these payment methods is straightforward, providing a seamless experience for users handling their financial interactions with the service.

TeamSnap FAQs

FAQ

How To Open A TeamSnap Account?

To open an account on TeamSnap, follow these steps:

  1. Receive an email invitation from the team administrator.
  2. Open the email and click on the Join Now button.
  3. Enter the email and other login credentials.
  4. Confirm whether the person invited is you or someone related to you.
  5. Enter your details and hit continue.
  6. Confirm your contact information.
  7. Enter your mobile phone number and provider to receive messages from team administrators.
  8. Add any family members who want to receive updates from the team.
  9. Download the TeamSnap mobile apps for iPhone or Android.
  10. Click the Take Me To My Team button to finish the signup process and go to your account.

Remember, these steps are for setting up a new account. If you already have an account, the process may be slightly different. Enjoy using TeamSnap!

FAQ

TeamSnap Alternatives

Here are the top alternatives to TeamSnap:

  1. Jersey Watch: A youth sports league management platform. Key features include website creation, registration management, and communication tools.
  2. Spond: A solution for organizing sports teams, social groups, and group activities.
  3. Teamworks: A powerful collaboration and operations platform.
  4. LeagueApps: Delivers powerful yet simple solutions for enterprising teams, clubs, and leagues in both youth and adult sports.
  5. SportsPlus: A sports management software.
  6. Stack Team App: A great alternative for creating a mobile app for your league.
  7. Heja: A top alternative if you’re looking for a communication app.
  8. SquadFusion: Known for its powerful reporting capabilities, providing league managers with tons of data about their players.

Please note that each platform has its own unique features and pricing, so it's important to choose the one that best fits your needs. Hope this helps!

FAQ

About Teamsnap.com Popular Products and Services?

TeamSnap.com offers a range of products and services designed to facilitate the management of sports teams and organizations. Their platform is highly regarded for its ability to streamline communication and organization, making it a favorite among clubs and leagues. The services include a mobile application that ranks as the number one team management app, providing features such as scheduling, attendance tracking, and communication tools. For businesses, TeamSnap provides industry-leading support and services, including account management and access to professional resources like website builders and sponsorship opportunities. Additionally, TeamSnap has expanded its advertising platform, offering products like video, native advertising, on-site activation, and sponsored features, targeting audiences such as youth sports teams and parents. The platform is known for its ease of use and is trusted by a large number of sports organizations for managing various aspects of team operations.

FAQ

How does TeamSnap compare to other team management tools?

TeamSnap stands out in the team management space with its user-friendly interface and comprehensive feature set, which includes scheduling, communication tools, payment processing, and analytics. It is often compared to other platforms like teamreach, GameChanger, SportsEngine, LeagueApps, Teamer, and Team App. TeamSnap is known for its advanced scheduling with recurrences and multi-day events, custom registration forms, external payment processor integration, and robust analytics. It offers a more feature-rich environment which can have a steeper learning curve compared to teamreach, which has a simplified interface and basic features suitable for beginners. GameChanger, on the other hand, focuses more on scorekeeping and statistics tracking for games and tournaments, providing real-time scoring updates and advanced analytics. While TeamSnap has both free and paid plans, starting at a higher price point, it provides a well-rounded solution for team management and communication, making it a preferred choice for many sports teams and youth activities.

FAQ

What security measures does TeamSnap have for payment processing?

TeamSnap ensures payment security through a partnership with Stripe Identity, which provides a safe and secure way to collect payments. The platform employs best practices for hassle-free transactions, such as multifactor authentication (MFA), role-based access control (RBAC), and the principle of least privilege to ensure that only authorized users can access sensitive payment systems. Additionally, TeamSnap's registration setup allows for the management of payment methods and transaction fee responsibility, offering options like credit card and ACH payments. The system is designed to handle payment failures effectively, with protocols in place to address issues such as incorrect card details, expired cards, or insufficient funds, ensuring a reliable transaction process for users.

FAQ

About Teamsnap.com Prices and Cost?

Teamsnap.com offers a variety of pricing plans tailored to individual coaches, teams, and sports organizations. The Free plan is available for small teams and includes fan-favorite features. The Basic plan costs $79.99 USD/yr or $11.99 USD/mo, suitable for smaller teams that need to track availability and use reminders. The Premium plan, priced at $119.99 USD/yr or $15.99 USD/mo, allows teams to track stats and create shareable lineups. For larger teams, the Ultra plan at $149.99 USD/yr or $21.99 USD/mo includes monetization of sponsorships and premium support. For sports organizations, TeamSnap for Business provides centralized team management with great payment processing rates and additional features like program management and club/league-wide messaging. Additional services such as background checks and public website creation are available for add-on pricing.

FAQ

Teamsnap.com Return Policy?

TeamSnap.com's return policy allows administrators to issue refunds electronically back to the member's payment card or record offline refunds via cash or check, which are not processed by TeamSnap but must be handled directly by the organization. Refunds to the card are available only if the original payment was made online, and full refund transactions include processing fees, while partial refunds do not. For subscription services, TeamSnap operates on a pay-as-you-go basis, meaning services can be canceled at any time, but refunds are not issued for charges already incurred. As for a shipping policy, TeamSnap does not have physical products that require shipping; their services are accessed digitally via their website and mobile app. Therefore, they do not have a shipping policy.

FAQ

What are the key features of TeamSnap?

TeamSnap's key features include a comprehensive communication center that allows easy interaction with team members from anywhere, rosters, messages, and a mobile app for on-the-go management. The platform offers scheduling tools for games, practices, and events, and member availability tracking to ensure everyone is up-to-date. There's also a health check feature, photo sharing, TeamSnap Live! for real-time updates, and statistics tracking. For financial management, TeamSnap provides fundraising, invoicing, and sponsorship tools, along with a custom team store in partnership with SquadLocker. Additionally, users have access to premium content with training materials, practice plans, and drills to support team growth and development.

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